Available on Demand | May 21, 2026 | 1 Hour | 1 CPE
State and local governments are concentrating on improving internal operations in order to deliver services more efficiently and cost-effectively. In plain terms, agencies want to simplify the work employees do and the steps constituents must take to receive services.
State-level CIOs are looking to reduce operational friction, leverage technology to automate processes, and streamline bureaucracy for both employees and the public. For instance, agencies are automating repetitive, rules-based tasks, such as digitizing frequently used documents to send and receive; defining principles that minimize the need for citizens to submit the same information multiple times to different agencies; and asking employees for suggestions to remove bottlenecks in their processes.
We’ll Discuss:
Accreditation:
Participants can earn 1 CPE credit in Business Management & Organization.*
* To receive CPE credit you must arrive on time and participate in the surveys throughout the webinar. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE. By providing your contact information to us, you agree: (i) to receive promotional and/or news alerts from Federal News Network and our third party partners, (ii) that we may share your information with our third party partners who provide products and services that may be of interest to you and (iii) that you are not located within the European Economic Area.
What is CART?
CART (communication access realtime translation) provides instant accessibility for all participants by delivering the spoken word as a realtime stream of text.
CART Captioner Professional Certifications
Our CART services are provided by Home Team Captions. All of our CART captioners hold, at minimum, the CCP (Certified CART Provider) certification, or higher, from NCRA (National Court Reporters Association.)
To view the CART feed for this webinar: Register for this webinar, login from the link provided, and click on the CART Tab and click the link to begin using CART.
Featured Speakers:
