Mountains of data and Artificial intelligence are impacting every aspect of all federal agencies. This week on Feds At the Edge we examine the impact of technology innovation on modernization of human resources.
Jason Nelson, Human Capital Assistant Administrator/CHCO for TSA opens the discussion with a sobering fact: With an average of 260 workdays a year, the TSA is faced with processing 770 job applications every single day to keep up with the 200,000 they receive annually.
This is the perfect example of how using data & AI will help all federal agencies in the three methods we explore:
We’ll explore identity management on the large scale, advances made, and the challenge of digital credentials.
We’ll look at multi-factor authentication, and ways it can become phishing resistant.
We’ll also discus how military systems must maintain credentials even when disconnected.
Learn how artificial intelligence offers improved accuracy, enhanced skill analysis, and the opportunity to free up time for higher-level activities.
Tune in now on your favorite Podcasting platform.
To view this webinar: Data & AI are Driving HR Modernization.
Featured Speakers:
Donald Bauer
Chief Technology Officer
Donald Bauer is a Federal Senior Executive serving as Chief Technology Officer for Global Talent Management (HR) at the Department of State. Don is a former Navy Chief and Surface Warfare Officer. A Computer Scientist by trade, Don has spent the last 25 years developing software for the government including an emergency de-orbit program for the space shuttle and satellite automation for NASA and other government’s space agencies.
In 1999 he co-founded QuickHire, the first commercial on-line job system for the Federal Government which was acquired by Monster.com in 2003. In 2006 he transitioned to a federal employee with US Customs and Border Protection leading a team to implement HR case management and led the technology efforts to hire over 5000 border patrol agents in a single year. In 2010, he served as Enterprise Technical Operations Director at DHS HQ under the Chief Human Capital Officer, responsible for Information Assurance, 508 compliance (accessibility) and Information Technology Acquisition Review (ITAR). Don left Federal service in 2011 and served in the private sector doing Freedom of Information Act (FOIA) Systems, Senior HR Advisor contracting, HR IT Assessments and Program management for enterprise HR platform implementations.
Don joined the Department of State in September 2016 as Systems Oversight Division Chief, moved to Systems Development Division Chief in May of 2017 and was promoted to the newly created CTO position in March 2020. He is the investment manager for Global Talent Management, manages an IT budget of ~$60M, and leads a team of 350 professionals maintaining two ERP platforms and a suite of 70 applications in service of the State Department’s 78,000 employees domestic and abroad. Don is currently engaged in a multi-year modernization effort with heavy emphasis on usability, user experience, cloud transition and cyber hygiene.
Don lives in Manassas, VA and enjoys cooking, camping, and hanging with his 5yr old grandson.
CTO, Global Talent Management, Department of State
Jason Nelson
Human Capital Assistant Administrator / CHCO
Jason Nelson was named the Assistant Administrator for Human Capital in February 2023. He is responsible for programs that empower TSA to hire, retain and optimally deploy a qualified workforce to support the agency’s counterterrorism mission and provide risk-based security for the nation’s transportation systems.
Nelson has nearly 30 years of extensive experience and expertise in human capital, strategic planning, and change management in the public, private and academic sectors. He previously served as the Federal Highway Administration’s Chief of the Department of Transportation (DOT) Automated Staffing Office, Executive Agent, Office of Human Resources. Nelson was responsible for human resources operations in classification and staffing for 10 DOT agencies and offices in all 50 states. He successfully oversaw the transition to a fully automated and electronic functioning human resources office.
Prior to joining DOT, Nelson served as the Chief of Human Resources Advisory Services for the Department of Energy. There, he provided direction and oversight of human capital consulting and shared service center operations to 23 customer organizations with a geographically dispersed population of over 4,000 employees.
Nelson also served in multiple executive leadership roles in human capital for the Department of Education and Department of State. He led teams of human resources specialists and contractors dedicated to providing a wide array of services to support human resources operations in organizational and employee development.
Nelson holds a Master’s degree in Adult Education from North Carolina State university and a Bachelor’s degree from State University of New York at Albany. He also completed doctoral studies in Organizational and Leadership Development at Teacher’s College of Columbia University.
Human Capital Assistant
Administrator/CHCO, TSA
Shweta Agnihotri
Director, Digital Transformation
Shweta Agnihotri is the Federal Director for Growth and Digital Transformation at ICF (International Consulting Firm). She also serves as an advisory board member for the “Customer Experience” program at the University of Richmond.
Shweta initiated her career as a telecom engineer at Verizon and ascended to hold various leadership positions within the organization. Subsequently, she transitioned to the fintech sector, where she excelled as a multi-cloud and technology modernization leader, overseeing the implementation of numerous Software as a Service (SaaS) technologies.
In her most recent role, Shweta joined ServiceNow and dedicated over three years to supporting the Department of Homeland Security (DHS) team before making the transition to ICF. Her primary focus remains on driving technology transformation initiatives for the DHS and the Department of Justice (DOJ).
Shweta holds a Master’s degree in Telecommunications from SUNY, a Bachelor’s degree in Engineering, and is a certified AWS Architect.
Director of Digital Transformation, Federal, ICF
Michael Kennedy
Moderator & Contributing Editor
Michael Kennedy retired in May 2017 from the Office of the Director of National Intelligence (ODNI). He had an extensive career in the Federal Government, with leadership responsibilities leading to numerous national level roles at the Senior Executive Service level since April 2006. He served in many positions within the ODNI beginning in its first year of operation and culminating in his final assignment as the Deputy Program Manager for Technology and Standards for the Program Manager – Information Sharing Environment (PM-ISE), within the ODNI.
Mr. Kennedy has left an indelible mark of professional accomplishment and Leadership across a broad spectrum of complex issues, most notably in the development of innovative technology solutions and transformative outcomes for the Intelligence Community (IC) during 42 years of total government service in IT and other leadership roles:
- Deputy Program Manager for Technology & Standards, ODNI (Nov 2011 – May 2017)
- Director, INTELINK, ODNI (July 2008 – Nov 2011)
- Chief, Information and Technology, ODNI (April 2006 – July 2008)
- Chief, Networks & Operations – Plans, Policy, & Resource; National Air & Space Intelligence Center (April 2003 – April 2006)
- Chief, Intelligence Systems Division, U.S. Southern Command (Feb 2000 – April 2003)
- Chief, Department of Defense Intelligence Information Systems (DoDIIS), System Integration Management Office, U.S. Central Command (March 1995 – Feb 2000)
- Head of Customer Support & Dep COTR, Supercomputer Center; Deputy Chief – Communications and Networks, Naval Oceanographic Office (Oct 1989 – Feb 1995)
- Retired U.S. Navy Captain with over 30 years combined active and reserve duty (1975 – 2009)
Contributing Editor,
FedInsider
