Daily Archives: March 26, 2026

Embedding Trust into AI for the Public Sector (E241)

Trust is difficult enough in an environment with strict controls and security; AI adds dimensions that make establishing trust even more challenging in the public sector. Over the last decade, if we have learned anything, it’s that check box solutions never work.This week on Feds At the Edge, we break down what it takes to build trustworthy AI in high-stakes [...]

The Arc of CX Modernization: From Foundations to Human-Centered Services

State & Local Government Digital Summit Available on Demand | March 26, 2026 | 2 Hours | 2 CPE Across state and local government, the pressure to improve service delivery and customer experience is real. Residents expect digital services that are as simple and secure as the private sector. At the same time, many agencies are [...]

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