Available on Demand | July 8, 2025 | 1 Hour | 1 CPE
Join us for a dynamic FedInsider discussion on how mission-centered system design can transform public sector services into improved, outcomes-driven models. As expectations around cost reduction and efficiencies continue to drive change, government and industry leaders must go beyond incremental improvements to reshape how citizen experiences are designed and in fact delivered.
This webinar will explore how focusing on mission outcomes can properly inform and drive complex choices in automation, data management, and even trust building strategies. The results are services that are both more effective and aligned to public needs.
Targeting both government officials and industry professionals, this session will highlight how mission-focused, system-wide alignment and isolated service fixes can bridge the gap between policy intent and real-world impact.
We’ll Discuss:
Accreditation:
Participants can earn 1 CPE credit in Business Management & Organization.*
* To receive CPE credit you must arrive on time and participate in the surveys throughout the webinar. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE. By providing your contact information to us, you agree: (i) to receive promotional and/or news alerts from Federal News Network and our third party partners, (ii) that we may share your information with our third party partners who provide products and services that may be of interest to you and (iii) that you are not located within the European Economic Area.
What is CART?
CART (communication access realtime translation) provides instant accessibility for all participants by delivering the spoken word as a realtime stream of text.
CART Captioner Professional Certifications
Our CART services are provided by Home Team Captions. All of our CART captioners hold, at minimum, the CCP (Certified CART Provider) certification, or higher, from NCRA (National Court Reporters Association.)
To view the CART feed for this webinar: Register for this webinar, login from the link provided, and click on the CART Tab and click the link to begin using CART.
Featured Speakers:




