Available on Demand | August 5, 2025 | 1 Hour | 1 CPE

There are few things worse for agency efficiency – or IT employee morale – than having fragmented service requests, overwhelming workflows, and siloed knowledge. It is not that IT employees aren’t working hard to solve problems, it’s that the tools they have been using cannot scale up as fast as user needs accumulate.

In today’s rapidly shifting federal landscape, agencies must modernize operations and strengthen mission resilience. Beyond safeguarding data, success depends on empowering teams to collaborate, streamline workflows, and align program management across functions. By breaking down silos and adopting agile, iterative approaches, agencies reduce risk, accelerate delivery and achieve measurable mission outcomes.

Featured Speakers:

Michael Howard, Engineering & Digital Transformation Chief, TRANSCOM

Michael Howard
Engineering & Digital Transformation
Division Chief,
TRANSCOM
Jane Norris, Moderator & Contributing Editor, FedInsider

Jane Norris
Contributing Editor,
FedInsider

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